System Upgrade FAQ's




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Are you looking to upgrade components of your Geomet system? We have compiled a listing of common questions covering the:

  • Operating System
  • Computer Hardware
  • Geomet Family of CMM Software

If you can not find an answer to your question here, please contact us at (716) 297-8644 or submit a question using the Geomet Support Form or through email.

Geomet Software Family Lifecycle Policy

General Information - End of Service Dates

Geomet version 6.66.002 and earlier is designed to work with Microsoft® Windows 98, Windows Millennium Edition, Windows 2000 and Windows XP operating systems.

Helmel Engineering supports all Geomet software products to operate on a Microsoft Windows platform based on the published dates for the specific Windows platform. These policies are published on the Microsoft Support Lifecycle policy page and specific product lifecycle dates can be found here.

Operating System Microsoft Published
End of Support Date
  Geomet Published
End of Support Date
Windows XP - Service Pack 2 April 8, 2014 more info April 8, 2014
Windows XP - Service Pack 1 Oct 10, 2006 more info Oct 10, 2007
Windows Me July 11, 2006 more info January 1, 2007
Windows 98 July 11, 2006 more info January 1, 2007
Windows 95 December 31, 2001 December 31, 2002

Keeping us informed!

We attempt to track the Geomet Software Level, Windows Operating System and related equipment for all our customers. It is a daunting task and almost impossible to keep current. At various times you may want to upgrade your gear. Buying a new computer and installing it has become a relative easy task. When that happens on a Geomet system, we ask that you keep us informed.

When we distribute upgrades during June and December of every year, we can eliminate problems by sending those upgrades targeted for your system.

Windows XP

To locate your operating system, use the <Start> button on the Title Bar of Windows and right-click over the My Computer item. A System Properties dialog will appear as show at right. You can also reach this information using:

[Start→Control Panel→System]

The information required is located under System:

In this sample the information required is:

Microsoft Windows XP
Version 2002
Service Pack 2

Windows 98

To locate the information screen on a Windows 98 System:


Submit your Information

Copy the information down and submit it to us using this form, or email us at:

Geomet and Operating System Compatibility

Although Geomet is designed to work with all the operating systems listed above, not all CMM Interfaces are compatible as they are designed to work only with a specific operating system, or systems. The CMM Interface is a software driver that resides between the CMM hardware and the Geomet software. It provides the communication link between the two.

If you are considering an upgrade to your computer system or operating system, please  review the following topics before starting the upgrade.

"Windows is a registered trademark of Microsoft Corporation in the United States and other countries."



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